Terms and Conditions

Last Updated: 08 January 2026

Welcome to Swaaraa. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Ownership & Company Information

Swaaraa is a fashion and lifestyle brand owned and operated by Swaaraa (Private) Limited. All references to “we”, “our”, or “us” refer to Swaaraa (Private) Limited.

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or accessing under parental supervision
  • You will use the website only for lawful purposes
  • You will not misuse, hack, or interfere with the website’s functionality

3. Product Information

We strive to display accurate product details, images, colors, and descriptions. However:

  • Actual product colors may slightly vary due to screen settings
  • Minor variations in handcrafted or woven sarees are natural and not defects

4. Pricing & Payments

  • All prices are listed in [LKR / Currency used]
  • Prices may change without prior notice
  • We accept payments via Credit Cards, Debit Cards, Koko, MintPay, and other available gateways
  • Orders are confirmed only after successful payment

5. Orders & Acceptance

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to stock unavailability, pricing errors, or suspected fraud

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • Delays caused by courier services are not under our direct control

7. Returns & Exchanges

  • Returns or exchanges are accepted only if products are unused and in original condition
  • Certain items (sale items, customized products) may not be eligible
  • Return requests must be made within the specified period mentioned on our website

8. Intellectual Property

All content on this website, including but not limited to logos, images, text, graphics, and designs, is the intellectual property of Swaaraa (Private) Limited and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

We are not liable for indirect or incidental damages, website downtime, or losses arising from misuse of the website.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.